Glossary
This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.
Carpet Cleaning
Usually performed periodically by a vendor using specialized steam or other equipment to clean wall-to-wall carpeting.
Origin: Vacation Rental Association
Certified Hearing Dog
A dog which has completed extensive training to alert its owner to a variety of sounds in different environments. These dogs are usually identified by a bright orange leash with black lettering.
Origin: Hearing Loss Association of Canada
Chargeback Reversal
After a customer requires their credit card company to perform a chargeback or reverse charges they have made with a merchant, the merchant can request that his merchant account provider pursue having the chargeback reversed.
See also: Chargeback Origin: Vacation Rental Association
Fair Housing Act
Federal statute prohibiting discrimination against renters based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents of legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap.
Origin: Vacation Rental Association
Financial Insolvency
Means the total cessation or complete suspension of operations due to insolvency, with or without the filing of a bankruptcy petition, whether voluntary or involuntary, by a tour operator, cruise line, airline, or other supplier of travel services which is duly licensed in the state(s) of operation other than the person, organization, agency or firm from whom you directly purchased or paid for your Covered Trip.
Origin: Vacation Rental Association
Fractional
Describes a lodging property, usually a vacation home, owned by more than one person or party. Usually organized as an association having multiple owners who share use of the home on a pre-determined arrangement, each getting different times of the year.. In some, but not all, states fractionals are governed by timeshares but operate differently with owners having control over choice of manager, amenities and later sale or disposition of the parties.
Origin: Vacation Rental Association
Holiday House
A fully furnished home offered for rent on a nightly, weekly or long basis but essentially for short-term use. The same as a Vacation Rental but used in parts of European, Australia and other parts of the world.
See also: Vacation Rental. Holiday Let Origin: Vacation Rental Association
Holiday Let
A house, condo or other living unit used for short-term rental, usually in a resort or recreational area and having sleeping quarters, bath and kitchen. Also known as a Vacation Rental.
See also: Vacation Rental Origin: Vacation Rental Association
Home Owners Association (HOA)
Association responsible for the maintenance, upkeep, and financial management of common areas in certain complexes and neighborhoods.
Origin: Vacation Rental Association
Homeowner's Insurance
An insurance policy that combines personal liability insurance and hazard insurance coverage for a dwelling and its contents.
Origin: Vacation Rental Association
Internet Service Provider (ISP)
A commercial service that sells access to the internet to individuals at properties..
Origin: Vacation Rental Association
Key Safe
A stout box which can be attached to a build, that requires a user to punch in a numerical combination code in order to retrieve a key from inside. Usually a mechanical device, not electronic. Some types can be hung on a door knob.
Origin: Istay
Pet Deposit
Should a lodging facility allow for pets they may require the guest to pay a significant deposit to cover any damage or excessive cleaning necessitated by the pets occupancy. Pet Deposits are usually refundable if no damage or effect occurs
See also: Pet Fee, Pet Friendly, No Pets, Pet Penalty Origin: Vacation Rental Association
Pet Fee
If a lodging property allows guests to bring pets, they may charge a fee, usually daily, for that privilege. Generally guests are also responsible for any damage they may cause.
See also: Pet Friendly, No Pets, Pet Deposit, Pet Penalty Origin: Vacation Rental Association
Pet Friendly
A lodging unit which allows pets in the facility and on the grounds. There is often a deposit and/or a daily fee for allowing pets.
See also: No Pets Origin: Vacation Rental Association
Pet Penalty
When a guest brings a pet to a facility designated as No Pets, a penalty fee is charged. To discourage unapproved pets, pet penalties are usually significant and utilized to retreat a room to counteract the presence of the pet and provide additional cleaning.
See also: Pet penalty, Pet Friendly, No Pets Origin: Vacation Rental Association
Rustication
Vacation in a rustic, rural or remote Inn, Lodge or Resort
Origin: William May Link: Rustications.com
Screening
Talking steps to get to know potential renters before allowing them to rent your property. The purpose is to avoid problem guests.
Origin: Vacation Rental Association
Service Order
When guests or owners request maintenance, additional housekeeping or other services from managers or other vendors. Owners may choose to purchase services using this system. If for essential services there is usually no charge to guests. But charges apply to non-essential services
Origin: Vacation Rental Association
Shared Office Space
A business environment office rented on a short term basis such as by the week or month. Often includes access to other services such as a reception area, conference room, phones, internet connectivity or secretarial staff.
See also: Executive Suites, Temporary Office Origin: Plumbob Publishing
DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.
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